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Managing for Improved Performance

The first volume of the Making Microfinance Work program focuses on strengthening the performance of existing microfinance operations. As a management course, it does not aim to make anyone an expert at anything. Instead, it provides a holistic overview of the many functions that come together to create a successful microfinance institution and the connections between them. It helps managers identify weaknesses in their current performance as well as strategies for improving that performance. Its holistic approach helps prepare managers for the complexity that comes with their jobs.

For details on the course content, objectives, intended audience, delivery format or access, select an option from the menu at the left-hand side of this page.