I Introduction to Microfinance Management

The Manager’s Mandate
- 1.1 What is Management?
- 1.2 The Four Functions of a Manager
- 1.3 Management Styles
- 1.4 What Makes a Manager Effective?
Financial Services and the Poor
- 2.1 Diverse Financial Services
- 2.2 Typical Microfinance Products
- 2.3 Outreach and Sustainability
- 2.4 Six Degrees of Outreach
Institutional Options
- 3.1 A Typology of Microfinance Institutions
- 3.2 Implications of Institutional Type
- 3.3 Moving from One Institutional Type to Another
- 3.4 Combining Institutional Types
- Case Study: MiBanco, Peru
Strategic Direction
- 4.1 Vision
- 4.2 Mission
- 4.3 Values
- 4.4 Objectives
- 4.5 Conclusion