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Making Microfinance Work

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Managing for Improved Performance

 

Why Making Microfinance Work?

Microfinance has significant potential to create jobs and reduce poverty, yet it is not fulfilling that potential. Today the microfinance industry faces the twin challenges of growth and sustainability, and needs to respond to the following questions:

  • How can microfinance institutions (MFIs) provide better services to more low-income people?
  • How can MFIs reduce costs for clients while meeting their institutional needs?
  • How can MFIs survive in increasingly competitive environments?

The answers to these questions can be summed up in one word: Management. In rapidly growing organizations in a relatively young industry, microfinance managers are often promoted into management positions with insufficient training. They are forced to learn on the job, through trial and error. Consequently, one of the biggest constraints to the success of microfinance institutions around the world is the limited capacity of middle managers.

 

What is Making Microfinance Work?

This participatory and intense training course helps microfinance managers to better understand their jobs.  Using a 400-page textbook drawn from the experiences and techniques of MFIs worldwide, the course provides a broad overview of the tools and resources that managers need to strengthen the performance of their unit, branch or institution.  As a management course, it covers a lot of material in a short period of time.  It is an excellent complement to the more specialized courses developed by CGAP, MicroSave, the ILO and others.